Manufacturers recall cars to fix safety faults, but many recalls are never completed, especially on used cars. Here's how to check a car and what to do if a recall is outstanding.
When a manufacturer finds a safety fault in one of its models, it issues a recall and contacts the registered keepers to arrange a free repair. Recalls cover things like airbags, brakes, fuel leaks and steering. But letters go to the keeper at the time, and many used cars change hands with a recall that was never done.
Why recalls get missed
- The car was sold and the recall letter went to a previous keeper.
- The keeper moved house and the logbook address wasn't updated.
- The owner ignored the letter or never got round to booking it.
An outstanding recall doesn't stop a car passing its MOT, so it can go unnoticed for years.
How to check a car for recalls
- A history check. A full Car History check shows any manufacturer safety recall that hasn't been done, with a description of each one. Check a car.
- GOV.UK. The DVSA has a free recall checker where you can search by make, model and VIN.
- A franchised dealer for the make can check the VIN against the manufacturer's records.
Getting the work done
Safety recall work is free at the manufacturer's franchised dealers, whoever owns the car and however old it is. Contact a dealer for the make, give them the registration or VIN, and book the car in. Some repairs take less than an hour; others need parts ordering first.
Some recalls come with advice not to drive the car, or not to let anyone sit in a particular seat, until the work is done. Check what the recall is for and follow the manufacturer's advice.
Buying a car with an outstanding recall
An outstanding recall isn't a reason to walk away, as the fix is free. But you should know about it, and ask the seller to get it done before you collect the car, or to show you proof it's booked. When you buy a car, make sure the DVLA has your correct address, so future recall letters reach you.